Issue ID:

Website domain:
Example infected URL:
Server hostname:
Server OS:

The website is currently hosting malicious/hacked content


hosted with has been compromised.

An example malware/defaced page is:

Page URL


Even if the site does not contain personal information, directly process payment details or have malicious content the presence of such malicious/defaced content on it's page(s) indicates that the malicious user gained unauthorised access to the site in order to add his/her code, and will be likely be able to make other malicious changes to its code in future if the site is not secured.

Caution : Visiting such a site may result in malicious software being downloaded and installed without user consent.


Malware Removal


OPTION 1: Manual Clean

Use your own developers to clean and upgrade your site.

  • First backup your site (in case of any issues later).
  • Scan and check the all the files on your server space for any malicious code that has been added. Also ensure you perform the same process in your database. If you need help scanning your site you can use the free manual scan service by OneHourSiteFix.com or tools such as Maldet or ESET to identify where the malicious code might have been loaded.
  • Upgrade all plugins, themes and content management system you are using to the latest version
  • Delete any plugins that you are not currently using.

Once finished manually cleaning your site, still feel free to contact OneHourSiteFix.com who offer a free service to scan a website, so they can confirm that you have managed to find all the malware on your site.


OPTION 2: Hire Professional Help

We would recommend hiring a specialist security team for removing all malware from a site and protecting it to stop it being hacked again. We offer a service for this at OneHourSiteFix.com See OneHourSiteFix's 5 star trustpilot reviews









About WMIRS


The "Website Malware Incident Response System" is where SharkGate engages with hosting companies and website owners to faciliate the fastest resolution to malware and phishing issues on infected sites that have discovered. Often both of these parties are unware of the infected sites they are hosting/running. SharkGate can additionally provide a range of reputation and attack data feeds to assist organisations’ securing their websites

SharkGate's infected website detection service uses purpose built AI searchers built of the last years to identify malicious sites. So far we have identified, catalogued and processed millions of infected website's that need malware removal or in the worse cases take down action.

Contact Us


USA Office
13727 SW 152 Street #676,
Miami, FL 33177
P: +1 321 2476996

UK Office
Kemp House, 152-160 City Road,
London EC1V 2NX
P: +44 (0)115 8903070
W: https://www.sharkgate.net
E: [email protected]